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Is placing an order using my credit card safe and confidential?
What methods of Payment do you accept?
Do I still get the quantity discount if my order is going to different address?
Will I be charged sales tax on my purchase?
How much is shipping and by what method is merchandise shipped?
How long does shipping take?
Are any of your products defective or irregulars?
Does WholesaleSource4u.eCrater.com accept international orders?
Do I have to be a business to order?
Is there a minimum order?
Is there a membership fee? Do I need to sign up for anything?
How can I obtain warranty information without purchasing an item?


Is placing an order using my credit card safe and confidential?
YES! Safe and Confidential using SSL! During a Secure SSL session, data passed back and forth between your computer and our server is secured by using public key cryptography. Your computer exchanges key information with WholesaleSource4u computers to create a private conversation that only your computer and our system can understand. All credit card transactions have added security because they are broken into two (2) parts, scrambled, then sent through 2 different secure databases.

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What methods of Payment do you accept?
All transactions are conducted in US funds. Credit Card - (Visa / MasterCard / Discover) There is an 10 day clearing period placed on all checks over $10.00. All returned checks are subject to a $28.00 processing fee as allowed by law.

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Do I still get the quantity discount if my order is going to different address?
No. If you want 25 (for example) of an item and want them shipped to different addresses you would have to place each order individually. This means each order is counted separately therefore you may not receive the discounted price nor be able to combine the totals for lower shipping. Remember, each new address is a different order.

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Will I be charged sales tax on my purchase?
We will only charge you sales tax if the order you place is being shipped in the state of Texas. All orders outside of the state of Texas will not be charged sales tax. Texas sales tax is 8%. If you are a resident of Texas and have a resale certificate you will not need to pay taxes on your purchases.

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How much is shipping and by what method is merchandise shipped?
Shipping is based on both destination and total package weight so it is nearly impossible to calculate exact shipping before knowing what you would like to order and where it is being shipped. To see shipping charges you may add merchandise to your shopping cart from our website, type in an address (your own will work) and see the charges. You will not need to submit your order to view the shipping charges of various carriers.

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How long does shipping take?
We usually ship orders within 1 business day. UPS Ground is the most common method of shipping and is also usually the cheapest on orders over $25.00. Transit times can range from 1-5 business days depending on your location. All orders are shipped from our warehouse in Texas. We offer many different types of shipping. Choosing a faster shipping method will cut shipping time but it may still take up to 2 business days for us to mail the package. Choosing a faster shipping method is just what it means, faster shipping by the freight carrier, not faster processing in our warehouse. We will be offering rush warehouse processing in the future. accept international orders? Yes, Unfortunately we no longer accept international orders via Credit Card. We do accept credit card orders from the USA and Canada. All international orders shipped outside the US and Canada must be paid in full via International Money Order, Wire Transfer or through PayPal.com before the goods can be mailed. All PayPal paid orders must be paid from an account that is either verified or older than 1 year. Please be aware that orders mailed outside the USA may require duties and customs clearing fees not associated with the purchase price or shipping charges. These additional funds depend on your countries duties/customs laws and regulations. The receiver of the goods will be responsible for paying any such fees.

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Are any of your products defective or irregulars?
Absolutely not, our prices are low because we order in large quantities and not because we sell defective merchandise. Every item we sell is new and comes with a manufacturers warranty against defects.

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Does WholesaleSource4u.eCrater.com accept international orders?
Yes, Unfortunately we no longer accept international orders via Credit Card. We do accept credit card orders from the USA and Canada. All international orders shipped outside the US and Canada must be paid in full via International Money Order, Wire Transfer or through Google Checkout before the goods can be mailed. All Google Checkout paid orders must be paid from an account that is either verified or older than 1 year. Please be aware that orders mailed outside the USA may require duties and customs clearing fees not associated with the purchase price or shipping charges. These additional funds depend on your countries duties/customs laws and regulations. The receiver of the goods will be responsible for paying any such fees.

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Do I have to be a business to order?
No, We sell our wholesale products to business, individuals, distributors and other wholesalers. No Tax ID or business license is required to make purchases.

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Is there a minimum order?
No, you may order as little or as much as you like both in quantity and dollar amount. Shipping is high on small dollar orders but hey, the post office and UPS make those rules.

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Is there a membership fee? Do I need to sign up for anything?
There are absolutely no fees. You will need to sign up for a FREE account before you may place an order. You may start ordering as soon as you like. We work on a "Per Order" basis. Basically you order from WholesaleSource4u.com and make payment at the time of each order.

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How can I obtain warranty information without purchasing an item?
If you need warranty information on a particular product please email ws4u.cs@gmail.com. Because we deal with many different suppliers and manufactures we cannot supply the information ourselves but we will put you in contact with someone who can.

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Last Updated: 1 May 2008 20:04:40 PDT home  |  about  |  terms  |  contact
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